Pet Therapy Support Disability Dogs

Supporting People. Strengthening Bonds. Promoting Trust.

Privacy Policy

Effective Date: June 2026

PTSD Dogs Foundation ("Foundation," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, programs, registry services, volunteer activities, educational resources, donations, and communications.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide, including:

Personal Information

  • Name

  • Email Address

  • Phone Number

  • Mailing Address

  • Date of birth (if applicable)

  • Volunteer Information

  • Donation Information

  • Registration Information

  • Event Participation Information

Dog Information

  • Dog Name

  • Breed

  • Age

  • Training History

  • Registry Information

  • Veterinary Information

  • Photographs Submitted by Participants

Technical Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Referral Sources

  • Website Usage Data

How We Use Information

We May use collected information to:

  • Provide Foundation services

  • Process registrations

  • Maintain registry records

  • Communicate with participants

  • Coordinate volunteer activities

  • Process donations

  • Improve website performance

  • Send educational resources

  • Provide customer support

  • Comply with legal obligations

  • Protect the safety and integrity of Foundation programs

SMS Communications & A2P Compliance

PTSD Dogs Foundation may send text messages regarding:

  • Registration updates

  • Volunteer opportunities

  • Event reminders

  • Program information

  • Appointment confirmations

  • Educational resources

  • Foundation announcements

SMS Consent

By voluntarily providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from PTSD Dogs Foundation.

Consent is not a condition of purchasing goods, services, or making donations.

Message Frequency

Message frequency may vary depending on your participation and interaction with Foundation programs.

Message and Data Rates

Message and data rates may apply according to your mobile carrier's plan.

Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you re-enroll.

Help

For assistance, reply:

HELP

or contact us directly at:

Email: [email protected]

Website: ptsddogsfoundation.org/home

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any third parties except vendors, messaging providers, and subcontractors that support message delivery.

Email Communications

We may send:

  • Newsletters

  • Educational updates

  • Event information

  • Donation campaigns

  • Program announcements

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in email communications.

Administrative communications regarding registrations, donations, or account activity may still be sent when necessary.

Donations & Payment Information

Donations may be processed through trusted third-party payment processors.

PTSD Dogs Foundation does not store complete payment card information on its servers.

Payment information is governed by the privacy and security policies of the applicable payment processor.

Registry Information

If you participate in a Foundation registry program, certain information may be maintained in Foundation records.

Any publicly searchable registry will only display information specifically designated for public display by the Foundation.

PTSD Dogs Foundation reserves the right to limit, remove, or modify publicly available registry information to protect privacy, safety, and organizational integrity.

Information Sharing

We do not sell, rent, or trade personal information.

We may share information:

With Service Providers

Trusted vendors who assist with:

  • Website hosting

  • Email delivery

  • SMS delivery

  • Payment processing

  • Data storage

  • Technical support

For Legal Compliance

When required to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect the rights and safety of the Foundation, participants, or the public

During Organizational Changes

If the Foundation undergoes restructuring, merger, acquisition, or transfer of assets.

Cookies & Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Analyze visitor behavior

  • Enhance user experience

  • Maintain website security

Users may disable cookies through browser settings, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission or storage can be guaranteed to be completely secure.

Users provide information at their own risk.

Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

If we become aware that information has been collected from a child without proper authorization, we will take reasonable steps to remove such information.

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of information

  • Withdraw consent where applicable

  • Request information about how your data is used

Requests may be submitted using the contact information provided below.

Data Retention

We retain information only as long as reasonably necessary to:

  • Operate Foundation programs

  • Maintain registry records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Third-Party Websites

Our website may contain links to external websites.

PTSD Dogs Foundation is not responsible for the privacy practices or content of third-party websites.

Users access external websites at their own risk.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of any changes.

Contact Information

PTSD Dogs Foundation

Email: [email protected]

Phone: 833-906-7873
Website: https://ptsddogsfoundation.org/

Mailing Address: 8 The Green, Suite A, Dover, DE 19901

Questions regarding Privacy Policy may be directed to the Foundation using the contact information above.

Need Guidance or Want to Learn More?

Contact Pet Therapy Support Disability Dogs today to learn how we can support you, your family, or your organization.

Copyrights 2026 | PTSD Dogs Foundation™ | Terms & Conditions | Privacy Policy