Pet Therapy Support Disability Dogs

Supporting People. Strengthening Bonds. Promoting Trust.

Terms & Conditions

Last Updated: June 2026

These Terms and Conditions (“Terms”) govern your access to and use of the PTSD Dogs Foundation website, forms, applications, programs, services, and communications.

By accessing our website, submitting a form, registering for a program, making a donation, or otherwise interacting with PTSD Dogs Foundation, you acknowledge that you have read and agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

If you do not agree to these Terms, please do not use our Services.

1. About PTSD Dogs Foundation

PTSD Dogs Foundation is a nonprofit organization dedicated to supporting individuals, trainers, organizations, and communities involved in service-dog and assistance-dog programs.

Our website may provide information about our mission, registration programs, educational resources, participating trainers or organizations, events, fundraising efforts, and other services offered by PTSD Dogs Foundation.

Information provided through our website is for general informational and educational purposes. Participation in a PTSD Dogs Foundation program does not replace professional medical, mental-health, veterinary, legal, or disability-related advice.

2. Eligibility and Accurate Info

You agree to provide accurate, current, and complete information when submitting an application, registration, donation, inquiry, or other form.

You are responsible for updating your information when necessary. PTSD Dogs Foundation may delay, deny, suspend, or cancel an application or registration if information is incomplete, inaccurate, misleading, or cannot be verified.

You must be at least 18 years old to enter into an agreement with PTSD Dogs Foundation. A parent or legal guardian must complete submissions involving a minor.

3. Registration & Program Participation

Submitting an application or registration does not guarantee acceptance, certification, approval, funding, placement, insurance coverage, or participation in any PTSD Dogs Foundation program.

PTSD Dogs Foundation may establish eligibility criteria, documentation requirements, training standards, renewal requirements, fees, or other program conditions. These requirements may vary depending on the program or service requested.

Participants are responsible for complying with applicable federal, state, and local laws, regulations, public-access requirements, animal-control rules, and program standards.

Unless expressly stated in writing, PTSD Dogs Foundation does not guarantee:

  • That a particular dog will qualify as a service or therapy dog;

  • That a dog will be suitable for a particular handler or task;

  • That a registration, identification card, document, or listing will establish legal service-dog status;

  • That a third party, business, housing provider, employer, school, airline, or government agency will accept documentation issued or facilitated through PTSD Dogs Foundation; or

  • That participation will produce a particular medical, behavioral, training, financial, or legal outcome.

Participation in any Foundation program does not grant legal service dog status, therapy dog certification, emotional support animal designation, disability determination, or public access rights.

4. Service-Dog & Disability Disclaimer

Service-dog rights and responsibilities are governed by applicable law. Registration, identification cards, certificates, equipment, database listings, or other materials do not independently create legal service-dog status or public-access rights.

Users are responsible for understanding the laws that apply to their circumstances. PTSD Dogs Foundation does not provide legal advice and does not represent that its website, documents, or programs satisfy every legal requirement in every jurisdiction.

Nothing on this website should be interpreted as a diagnosis, treatment recommendation, medical opinion, or substitute for care from a qualified healthcare professional.

5. Trainer & Third-Party Services

PTSD Dogs Foundation may provide information about trainers, evaluators, service providers, insurance providers, sponsors, partner organizations, or other third parties.

Unless expressly stated otherwise, those parties operate independently and are not employees, agents, or representatives of PTSD Dogs Foundation.

PTSD Dogs Foundation does not guarantee or warrant the quality, safety, availability, licensing, insurance, conduct, methods, results, or suitability of any third-party service provider. Users are responsible for independently evaluating any trainer, provider, organization, or service before entering into an agreement.

Any contract, payment, dispute, injury, loss, or claim arising from a third party’s services is between the user and that third party unless PTSD Dogs Foundation expressly agrees otherwise in writing.

6. Donations, Fees, & Payments

Donations support the mission and operations of PTSD Dogs Foundation. Unless otherwise required by law, donations are voluntary and generally nonrefundable.

Program, registration, administrative, event, replacement-card, insurance, or other fees will be disclosed before payment. Certain fees may be nonrefundable once processing or services have begun.

Users are responsible for providing accurate billing information and authorizing all charges submitted through the website.

Tax-deductibility depends on applicable law and the donor’s individual circumstances. Donors should consult a qualified tax professional regarding deductibility.

7. Supplemental Insurance

Certain programs may offer access to supplemental insurance or insurance-related benefits. Coverage may be provided or administered by an independent insurance company or third-party provider.

Eligibility, exclusions, deductibles, limitations, effective dates, claims decisions, and coverage determinations are governed exclusively by the applicable insurance policy and provider documents.

PTSD Dogs Foundation is not an insurance company and does not guarantee that a claim will be approved or that a particular expense, incident, animal, handler, or service will be covered.

8. Email Communications

By providing your email address, you may receive communications related to your inquiry, registration, application, donation, account, event participation, or other requested services.

Where permitted by law and based on your selections, you may also receive newsletters, fundraising messages, organizational announcements, educational resources, or promotional communications.

You may unsubscribe from marketing emails by using the unsubscribe link included in those emails. Transactional or account-related emails may continue when necessary to provide a requested service.

9. SMS & MMS Messaging Terms

PTSD Dogs Foundation Messaging Program

PTSD Dogs Foundation may offer SMS and MMS text messaging programs to individuals who provide express consent to receive such communications.

Depending on the consent you provide, messages may include:

  • Responses to inquiries;

  • Application and registration updates;

  • Account or profile notifications;

  • Appointment and scheduling reminders;

  • Document and renewal reminders;

  • Program-related information;

  • Service or support communications;

  • Event announcements;

  • Educational information;

  • Fundraising communications;

  • Organizational news; and

  • Promotional or marketing messages

Consent to receive marketing text messages is not a condition of making a donation, submitting an application, registering for a program, purchasing a service, or otherwise interacting with PTSD Dogs Foundation.

Opt-In and Consent

You will receive text messages only after providing consent through an approved opt-in method, such as selecting an unchecked consent checkbox on a website form, submitting a designated keyword, or completing another clearly disclosed opt-in process.

Your consent applies only to PTSD Dogs Foundation and the message categories identified when you opt in.

By opting in, you authorize PTSD Dogs Foundation to send SMS or MMS messages to the mobile number you provided. Messages may be sent using an automatic telephone dialing system or other automated technology.

Your consent is voluntary and may be withdrawn at any time.

Message Frequency

Message frequency varies depending on your interactions with PTSD Dogs Foundation, the services you request, and the communication preferences you select.

Message and Data Rates

Message and data rates may apply to messages sent to you from PTSD Dogs Foundation and to messages you send to PTSD Dogs Foundation. Contact your wireless carrier for information about your text messaging or data plan.

Opting Out

You may cancel the SMS service at any time by replying STOP to any message from PTSD Dogs Foundation.

After you send STOP, you may receive one final text message confirming that you have been unsubscribed. After that confirmation, you will no longer receive messages from the applicable SMS program unless you opt in again.

PTSD Dogs Foundation also recognizes commonly used opt-out requests when supported by our messaging provider, including CANCEL, END, QUIT, REVOKE, OPT OUT, and UNSUBSCRIBE.

Rejoining the Program

After opting out, you may rejoin by completing the original opt-in process again or by providing new express consent through an approved PTSD Dogs Foundation form or registration process.

Help and Support

For assistance with text messages, reply HELP to any message from PTSD Dogs Foundation.

You may also contact us at:

Email: [email protected]
Phone: 833-906-7873
Mailing address: 8 The Green, Suite A, Dover, DE 19901

Supported Carriers

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to the effective transmission of your wireless carrier and is outside the control of PTSD Dogs Foundation.

SMS and MMS services may not be available through every carrier, device, or geographic area.

Mobile Privacy

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

Text-message opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers that help us deliver communications, such as telecommunications carriers, messaging platforms, and technology vendors, solely as necessary to provide those services on our behalf.

For additional information about how PTSD Dogs Foundation collects, uses, and protects personal information, please review our Privacy Policy at:

https://ptsddogsfoundation.org/privacy-policy

10. User Conduct

You agree not to:

  • Provide false or misleading information;

  • Misrepresent an animal as a legally qualified service animal;

  • Use PTSD Dogs Foundation materials for fraudulent purposes;

  • Attempt to gain unauthorized access to our systems or accounts;

  • Introduce viruses, malicious code, or other harmful technology;

  • Interfere with the security or operation of this website;

  • Copy, reproduce, resell, or exploit protected content without authorization;

  • Harass staff members, volunteers, participants, trainers, or other users; or

  • Use our website or services in violation of applicable law

PTSD Dogs Foundation may suspend or terminate access when it reasonably believes a user has violated these Terms or created a safety, legal, reputational, or security risk.

11. Intellectual Property

The PTSD Dogs Foundation name, logos, website content, graphics, documents, program materials, photographs, videos, databases, and other original materials are owned by or licensed to PTSD Dogs Foundation and are protected by applicable intellectual-property laws.

You may access website materials for personal, noncommercial use. You may not reproduce, distribute, modify, sell, license, publish, or create derivative works from our materials without prior written permission.

12. User-Submitted Content

When you submit reviews, testimonials, photographs, videos, stories, comments, or other content, you represent that you have the right to provide that material and that it does not violate another person’s privacy, intellectual-property, or other legal rights.

PTSD Dogs Foundation will obtain any additional permissions required before using identifiable personal stories, photographs, or testimonials for public promotional purposes when required by law or organizational policy.

13. Third-Party Websites

Our website may contain links to third-party websites or services. These links are provided for convenience and do not necessarily constitute an endorsement.

PTSD Dogs Foundation does not control and is not responsible for the availability, accuracy, security, privacy practices, content, products, or services of third-party websites.

Your use of third-party websites is governed by the terms and policies of those third parties.

14. Website Availability

We work to keep our website and services available, but we do not guarantee uninterrupted, secure, or error-free access.

We may modify, suspend, restrict, or discontinue any part of the website or a program at any time. We are not responsible for outages, technical failures, maintenance, carrier interruptions, cyberattacks, or events outside our reasonable control.

15. Disclaimer of Warranties

To the fullest extent permitted by law, the website, content, programs, and services are provided on an “as is” and “as available” basis.

PTSD Dogs Foundation disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, noninfringement, accuracy, reliability, and availability.

We do not warrant that the website or services will meet every user’s needs or produce a particular result.

16. Limitation of Liability

To the fullest extent permitted by law, PTSD Dogs Foundation and its directors, officers, employees, volunteers, contractors, representatives, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of or inability to use the website, programs, services, third-party providers, or communications.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless PTSD Dogs Foundation and its directors, officers, employees, volunteers, contractors, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these terms;

  • Your misuse of the website or services;

  • Information or materials you submit;

  • Your violation of applicable law; or

  • Your violation of another person's rights.

18. Termination

PTSD Dogs Foundation may suspend or terminate access to the website, services, programs, accounts, registrations, or communications when necessary to enforce these Terms, protect participants or the organization, comply with law, prevent fraud, or address safety or security concerns.

Provisions that by their nature should survive termination will remain in effect, including intellectual-property, disclaimer, limitation-of-liability, indemnification, and dispute-related provisions.

19. Governing Law

These Terms are governed by the laws of the States in which PTSD Dogs Foundation Operates, without regard to conflict-of-law principles.

Any legal proceeding arising from these Terms or your use of our services must be brought in a court of competent jurisdiction located in the States that PTSD Dogs Foundation operates, unless applicable law requires otherwise.

20. Changes to These Terms

PTSD Dogs Foundation may update these Terms periodically to reflect changes in our programs, practices, technology, legal obligations, or messaging requirements.

The revised Terms will be posted on this page with an updated “Last Updated” date. Your continued use of the website or services after changes become effective constitutes acceptance of the revised Terms where permitted by law.

Material changes affecting an existing SMS program may also be communicated through the website, email, text message, or another appropriate method.

21. Severability

If any portion of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy and any program-specific agreement, registration contract, waiver, or disclosure presented to you, constitute the agreement between you and PTSD Dogs Foundation concerning the applicable website or service.

If a program-specific written agreement conflicts with these Terms, the program-specific agreement will control for that program.

23. Contact Us

Questions about these Terms or the PTSD Dogs Foundation messaging program may be directed to:

PTSD Dogs Foundation
8 The Green Suite A
Dover, DE 19901
Email: [email protected]
Phone: 833-906-7873
Website: https://ptsddogsfoundation.org/

Need Guidance or Want to Learn More?

Contact Pet Therapy Support Disability Dogs today to learn how we can support you, your family, or your organization.

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